FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

What are the products made of ?


The products are made in brass , with rose gold plating and synthetic stones




What are your return and exchange policies?


We have a no return , no exchange policies. The products , once sold, are considered final sales.




Do you take customisation orders ?


Yes! We do take customisation orders




In case of piece damages or polish issues , do you take pieces for repair?


We do take in pieces for repair and re-polishing all year round. Please note : we do not take products belonging to other brands, for repair purposes.