SHIPPING & RETURN POLICY

SHIPPING POLICY, ORDERS AND TAXES

  • Shipment / delivery time of order processing starts from the day of receipt of the payment against the order placed with Vasundhara Fashion Jewelery on our website, www.slateindia.in

  • Vasundhara Fashion Jewelry LLP shall not be liable for any delay / non-delivery of purchased goods due to flood, fire, wars, acts of God or any Force Majeure that is beyond the control of Vasundhara Fashion Jewelry LLP.

  • Delivery of orders would be done on an address specific basis and not person specific basis.

  • In the event that a non-delivery occurs on account of a mistake by the User / Buyer (i.e. due to wrong name or address, etc.) any extra cost towards re-delivery shall be claimed from the User placing the order. 

  • The price applicable is that set on the date on which you place your order and may be subject to change and / or discounts from time to time.

  • Any future revision and / or discount will not be applicable to a transaction already completed.

  • All products remain Vasundhara Fashion Jewelry LLP’s property until full payment is made.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Please note that any local levies or charges, over and above the GST amount which may occur, depending on your region and local tax structure, are solely your responsibility.

  • Vasundhara Fashion Jewelry LLP reserves the rights to cancel any order in any manner at any time. The User / Buyer will be informed for same, and refund of the advance / payment, if any, will be processed.

  • Vasundhara Fashion Jewelry LLP reserves the right to confirm and authenticate the information and other details provided by the User / Buyer at any point of time.

  • If upon confirmation such User / Buyer details are found not to be true (wholly or partly) and are suspected to be used for mal-intentions, Vasundhara Fashion Jewelry LLP reserves the right, in its sole discretion, to reject the order and debar the User / Buyer from further interactions.

  • Vasundhara Fashion Jewelry LLP reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.

RETURN & EXCHANGE POLICY

  • No refund/return is offered on products once sold.

  • In the event when a product which has been ordered is sold out and payment against the same has been made, Vasundhara Fashion Jewelry LLP shall notify the User / Buyer of equivalent replacement products, if any and if available.

  • If the replacement product is not acceptable to the User / Buyer, only in such event will the order be cancellable from the User / Buyer’s end, who shall be entitled to a refund of the amount already paid against the total dues, net of any banking charges.

  • Goods once purchased cannot be exchanged for any other items.

  • In the event a repair is needed within 30 days of purchase of the goods, please inquire by e-mail for return address.

  • In case of repairs, stones are often one of a kind and may be not be replaceable exactly. Every effort to find a replacement stone will be made.

  • A fee for a broken stone replacement will apply. Any other fees may be applicable based on the nature of the damage – i.e. whether a manufacturing defect, or a usage defect.

  • Vasundhara Fashion Jewelry LLP’s assessment on the nature of the defect, viz., whether manufacturing, or handling, will be final.